Privacy Policy

Effective Date: June 1st, 2026

Momentum Sewer & Drain LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, communications, and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, schedule service, or otherwise interact with our company.

Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Service address
Billing information
Details regarding your sewer or drain service request
Communications between you and our company

We may also automatically collect certain technical information including:

IP address
Browser type
Device information
Website usage information
Cookies and analytics data

How We Use Your Information

We may use your information to:

Respond to inquiries
Schedule appointments
Provide sewer and drain services
Confirm appointments
Send appointment reminders
Notify customers when technicians are en route
Provide service updates
Follow up on estimates
Send invoices and payment reminders
Request customer feedback and reviews
Improve our website and customer experience
Maintain business records
Comply with legal obligations

Text Messaging Communications

If you provide your mobile phone number through our website, contact forms, scheduling forms, or during the course of doing business with us, you may receive text messages regarding:

Appointment confirmations
Appointment reminders
Technician arrival notifications
Service updates
Estimate follow-ups
Invoice and payment reminders
Customer support communications
Review requests following completed service

Message frequency varies depending on your interaction with Momentum Sewer & Drain LLC.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Sharing of Information

Momentum Sewer & Drain LLC does not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, scheduling appointments, processing payments, managing customer communications, maintaining business records, or providing technical services.

**No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.**

Information may also be disclosed when required by law or when necessary to protect our legal rights.

Photo & Video Documentation

During the course of providing sewer and drain services, Momentum Sewer & Drain LLC may collect photographs, videos, and sewer camera footage for:

Service documentation
Quality assurance
Training
Estimating
Customer reporting
Internal business records

We may also use non-identifying photographs, videos, and footage for educational, marketing, or promotional purposes. We will make reasonable efforts to avoid displaying personally identifiable information without permission.

Cookies & Analytics

Our website may use cookies and analytics tools to enhance functionality and better understand how visitors use our website.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain customer information only as long as reasonably necessary to:

Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Contact Information

Momentum Sewer & Drain LLC

10437 W. Innovation Dr., Suite 414
Wauwatosa, WI 53226

Phone: (414) 420-0890

Email: [email protected]

Website: momentumsewer.com

Changes to This Privacy Policy

Momentum Sewer & Drain LLC reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.